Chief Organizational Equity Officer


TITLE:  Chief Organizational Equity Officer

PURPOSE:  To assist the Chief Executive Officer in the planning, execution, and evaluation of Western New York Independent Living’s plan for organizational equity. This position will partner with other senior leaders to develop and drive forward the Vision, Mission, and principles of WNYIL; while ensuring that WNYIL is a diverse, anti-racist, equitable, and inclusive organization. This position will be responsible for WNYIL establishing overarching goals of diversity, equity, and inclusiveness, including WNYIL’s governance, administrative, and programmatic policies, procedures, and practices; to eliminate any existing systemic organizational marginalization; while promoting inclusion and anti-racist practices to lead WNYIL’s efforts to provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices delivered in individuals’ preferred languages.


  1. Work cooperatively with the Chief Executive Officer and the Board of Directors in developing and implementing the Agency’s 3-year strategic plan.
  2. Assist in the outreach and recruitment of potential candidates for the Board of Directors, ensuring that the Board of Directors and the Agency’s Councils reflect community demographics while providing their services.
  3. Provide input and staff support to the Personnel, Program, and Community Engagement Committees of the Board of Directors.
  4. Assist in the development of the Agency’s plan for equity, including organizational, programmatic, employment, and outreach activities.
  5. To collaborate with the members of the C-Suite to develop and monitor key performance indicators, as well as analyze and share written and observed practices and procedures of WNYIL.
  6. Monitor and report on our progress in the execution of WNYIL’s strategies that map WNYIL’s objectives and goals.
  7. Partnering with the members of the C-Suite to ensure continuous learning and quality improvement of the organization’s cultural diversity.
  8. Coordinate WNYIL’s Cultural Competency and Health Literacy Committee.
  9. Conduct ongoing assessments of the organization's CLAS-related activities and integrate CLAS-related measures into continuous quality improvement activities.
  10. Work cooperatively with the Human Resource/Corporate Compliance Department in the development of policies, practices, and procedures.
  11. Work with any internal investigation that involves harassment and/or abuse based on violation of any of the protected statuses as identified in the WNYIL Personnel Policies.
  12. Work cooperatively with the Chief Operations Officer in the review, development and implementation of descriptions, processes, and practices for programs and services.
  13. Work with Workforce Development to ensure workforce education in the CLAS Standards, as well as Cultural and Linguistic Competency.
  14. Work cooperatively with the planning and implementation of WNYIL’s Community Outreach plan.
  15. Develop and maintain databases that will ensure that WNYIL’s outreach activities reach appropriate region-wide communities and locations.
  16. Represent WNYIL in community projects that will ensure that WNYIL stakeholders are part of, participate in, and realize the value of them.
  17. Cultivate community partnerships that will assist WNYIL in diversity engagement and cultural competency.
  18. Communicate the organization's progress in implementing and sustaining organizational equity to all stakeholders, constituents, and the general public.
  19. Provide consultation and guidance to Agency’s Directors, supervisors, and coordinators.
  20. Oversee the coordination and payment of translation/interpreter services.
  21. Track and monitor trends in consumer preferred languages.
  22. Ensure WNYIL is responsive to changes in demographics, providing updated forms, signage and notices in most common languages.
  23. Participate in maintaining a neat, clean and safe work environment.
  24. Perform other duties deemed legally and ethically necessary by the Chief Executive Officer.

SUPERVISION:  Works under the direct supervision of the Chief Executive Officer.

STANDARDS OF PERFORMANCE:  Must, at all times, perform in a professional, conscientious and efficient manner for the purpose of ensuring a better quality of life for persons with disabilities.

QUALIFICATIONS:  Selected candidate will have:

  • BA or BS in Social Work, Psychology, Business, Education, or related field; Master’s degree preferred.
  • Five (5) years’ experience working within a multi-cultural environment.
  • Three (3) years’ experience in developing and implementing diversity, equity/ inclusion programs.
  • Ability to communicate in languages other than English preferred.
  • Demonstrates understanding of other cultural norms of other communities in the Western New York region.
  • Understanding of culturally specific resources within the community. Sensitivity and an understanding of specific barriers which may lead to a lack of access and engagement.
  • Experience in leading and supervising teams. Experience in developing and leading trainings.
  • Knowledge of persons with disabilities, as well as federal and state laws pertaining to the rights of persons with disabilities.
  • Have excellent verbal and written communication skills, good organization and analytical skills, and proficiency in utilizing Microsoft Office.
  • A desire to advocate for the rights of others is essential.

Western New York Independent Living, Inc. is an Equal Opportunity Employer. 

Reasonable accommodations will be made for people with disabilities. 

WNY Independent Living, Inc. is a Scent-Free Organization.

SALARY RANGE:  $55,000 to $60,000

CLOSING DATE:  October 20, 2020


Tina Brown, CHRCO
WNY Independent Living, Inc.
3108 Main St.
Buffalo, NY 14214