ILNC — Addict to Addict Peer Support Specialist


TITLE:  ILNC - Addict to Addict Peer Support Specialist

DESCRIPTION:  Provide rapid response and Peer Support Services to individuals who self-refer, self-identify or are referred by local service providers, Emergency Departments or local specialty courts as a result of the problems that they are experiencing due to their substance use.


Respond to calls that come into Addict 2 Addict Niagara 24/7 helpline.

Meet with individuals who express interest in learning about recovery options, sharing of personal recovery stories and presenting information in a harm-reduction manner.

Provide Peer counseling to allow for individuals to make informed decisions regarding seeking help with substance use disorder.

Be a liaison with hospitals, treatment facilities, family and community providers in linking individuals to proper supports in the community, that once discharged, provide the support to the individual in avoiding future substance abuse episodes.

Participate in community forums representing the peer philosophy, as well as offer additional opportunities for referrals to the Addict 2 Addict Niagara Program.

Be a liaison and advocate with existing medical programs, community supports and recovery options.

Provide peer support during times when traditional treatment services are unavailable, which includes after business hours, weekends, and holidays.

Provide the peer perspective to professional providers and families in an effort to understand the perspective of the individuals being served.

Communicate and collaborate with professional providers regarding the activities being done with the individuals being served.

Empower individuals being served to make fully informed decisions.

Responsible, when on call, to respond to calls from the answering service in a timely manner.

Accurately document consumer services and required paperwork in Welligent, within two (2) business days of the date of service.

Maintain a neat, clean and safe work environment.

Perform any other duties as deemed legally and ethically necessary by the supervisor.

SUPERVISION:  Works under the direct supervision of Director of Independent Living of Niagara County (ILNC).

STANDARDS OF PERFORMANCE:  Must at all times perform in a professional, conscientious and efficient manner for the purpose of ensuring a better quality of life for persons with disabilities.

QUALIFICATIONS:  The successful candidate must possess:

• Bachelor’s Degree in social work, rehabilitation counseling, psychology, or related human services field, and one (1) year work experience with disabled adults;


Associate’s Degree in the above fields with two (2 )years related experience;


High School Diploma, or equivalency, with three (3) years related experience.


  • Professional and life experience may be considered in lieu of, in full or part of academic credentials.
  • Certified Recovery Peer Advocate (CRPA) certification is required. Must be obtained within the first year of employment.
  • Must have a form of reliable method of transportation.
  • Criminal background check will be conducted. The applicant must also be a current or former consumer of mental health services.
  • Niagara County residents encouraged to apply.


Western New York Independent Living, Inc. is an Equal Opportunity Employer.

Reasonable accommodations will be made for people with disabilities.

Western New York Independent Living, Inc. is a Scent-Free Agency.


SALARY RANGE:  $35,000 to $37,000

CLOSING DATE:  May 7, 2021


Tina Brown, CHRCO

WNY Independent Living, Inc.

3108 Main St.

Buffalo, NY 14214