MHPC - Administrative Assistant


TITLE: MHPC - Administrative Assistant

DESCRIPTION: Perform general office duties including computer input, bulk mailings, copying, faxing, reception and other miscellaneous clerical office functions. Assist Director in implementing Mental Health Peer Connection’s (MHPC) Programs.


  1. Complete all typing, filing, and report writing assignments within designated time periods.
  2. Gather and produce Department’s Director Report by the third business day of each month, and forward the completed report to the Assistant to the Executive Director.
  3. Assist program staff in completing work associated with MHPC.
  4. Answer all incoming Departmental phone calls, referring phone calls to appropriate staff.
  5. Maintain a copy of the MHPC Director’s schedule.
  6. Maintain and monitor the supply inventory for the MHPC Department.
  7. Place all supply orders needed by MHPC to the WNYIL Administrative Assistant who is assigned to order Agency wide supplies.
  8. Post and take out-going mail to either the mailbox or post office when scheduled.
  9. Provide transcription services when requested by the MHPC Department Director.
  10. Periodically check and maintain needed supplies for the MHPC’s copy machine.
  11. Assist with bulk mailings and make Welcome Packets when requested.
  12. Provide back-up in receiving and distributing all incoming mail to departments. Collect and post all departments outgoing mail, when requested and/or scheduled.
  13. Provide back-up when requested and/or scheduled to answer all outside calls for the WNYIL and direct the callers to the appropriate staff/Department.
  14.  Provide back-up receptionist duties for other WNYIL Departments when requested and/or scheduled.
  15. Perform Notary Public services for WNYIL and consumers.


  1. Assist MHPC staff with copying and proof reading material that is being distributed outside the agency.
  2. Take and finalize minutes and coordinate mailings to the MHPC Council and its sub-committees on a regularly scheduled basis.
  3. Maintain and record the WNYIL’s Job Line service.
  4. Log in and contact appropriate WNYIL staff as to their incoming faxes.
  5. Provide specific administrative assistance to the Enhancement program.
  6. Participate in maintaining a neat, clean and safe work environment.
  7. Perform any other duties as deemed legally and ethically necessary by the Supervisor.

SUPERVISION: Works under the direct supervision of the Mental Health Peer Connection Director.

STANDARDS OF PERFORMANCE: Must at all times perform in a professional, conscientious, and efficient manner for the purpose of ensuring a better quality of life for persons with disabilities.

QUALIFICATIONS: Associates Degree in Human Services, Education, English, or related field plus one (1) year of general office work experience, or a High School Diploma or GED plus two (2) years experience in general office work. Must be able to type thirty-five (35) words per minute. Verifiable supervised volunteer experience or training in a vocational program will be considered on a pro-rated basis. Bilingual candidates encouraged to apply. Professional and life experience may be considered in lieu of, in full or part of academic credentials.

Western New York Independent Living, Inc. is an Equal Opportunity Employer.
Reasonable accommodations will be made for people with disabilities.
Western New York Independent Living, Inc. is a scent free agency.

SALARY: $30,000 - $33,000

CLOSING DATE: May 30, 2019

Tina Brown, CHRCO/CCO
WNY Independent Living, Inc.
3108 Main Street
Buffalo, NY 14214