Consumer Directed Personal Assistant Services (CDPAS)

The “Taking Control” program is a Member Directed Personal Assistant Service that is available for your members who are eligible for sponsored in-home personal assistant services that will assist the individual to remain living in their community. This program provides fiscal intermediary services.  The member can hire assistants who help with hygiene, cleaning, attending appointments and many more daily care needs.


For more information on contracting or questions or concerns, please call: 1-800-348-8399 or fill in the contact form below (Name, Email, Message), or contact the Independent Living Center in your area:

Erie County

Niagara County

Genesee, Orleans and Wyoming Counties

St. Lawrence County

Franklin County

Jefferson and Lewis Counties
315-764-9442 ext. 303

Cattaraugus and Allegany Counties

Chautauqua County

Hours of operation Monday through Friday 8:30 a.m. - 5:00 p.m. 

Video Commercials

Audio Commercials

Taking Control commercial one

Taking Control commercial 2

Taking Control Program Consumer/Employer Feedback Survey

If you are a Consumer Employer, please click this link, or copy the URL:

Taking Control Program Assistant Feedback Survey

If you are a Personal Assistant, please click this link, or copy the URL: