Advocacy for Vocational Rehabilitation Participants

The Client Assistance Program assists New Yorkers with disabilities in getting the training, equipment, and services needed for employment by explaining how ACCES-VR(formerly known as VESID) or CBVH programs work and what options are available.

CAP offers information and assistance with gaining to appropriate rehabilitation services in New York State. Advocates from the Client Assistance Program provide aid and strategies for negotiating with ACCES-VR, CBVH, ILC's, and related service systems. WNY CAP is committed to promoting utilization of quality vocational rehabilitation services and supports.

The Western New York Client Assistance Program (WNY CAP) is a free service and serves consumers residing in: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming counties. As part of a statewide network of advocates, the CAP program is administered by the New York State Commission on Quality of Care (NYSCQC), and operates independent of ACCES-VR or CBVH. WNY CAP has an on-going outreach program and we offer presentations at no cost to non-profit organization in the WNY Region. Please click on the presentation form below to request a presentation for your agency or group.

CAP Forms

For additional information and services, please call:

NYS Commission on Quality of Care & Advocacy for Persons with Disabilities
401 State Street
Schenectady, NY 12305-2397
1-800-624-4143 (Voice/TTY)
cqc.ny.gov

More about ACCES-VR
Buffalo ACES-VR Office:
508 Main St.
Buffalo, NY 14202
Phone # 1-888-652-7062

More about CBVH
Buffalo CBVH Office:
Ellicott Square Building
295 Main Street, Room 590 (mail goes to room 545)
Buffalo, NY 14203
Telephone: (716) 847-3516
TDD: (716) 847-3500

ACCES-VR Home Page

CBVH Home Page