Homeless Alliance of Western New York

Pocket Guide to Genesee, Orleans, and Wyoming County Services

If you are experiencing a housing emergency:

(G) Genesee County Department of Social Services
5130 East Main Street Rd, Batavia, NY 14020
(585) 344-2580 x6792

(O) Orleans County Department of Social Services
14016 Route 31 West, Albion, NY 14411
(585) 589-7000

(W) Wyoming County Department of Social Services
466 N Main St, Warsaw, NY 14569
(585) 786-8900 x6252

Community Outreach:

(GO) Community Action of Orleans and Genesee
Genesee Office: 5073 Clinton Street Rd
Batavia, NY 14020
(585) 343-7798
Orleans Office: 409 East State Street Albion, NY 14411
(585) 589-5605

(GO) Genesee Orleans Ministry of Concern
121 N Main St, Albion, NY 14411
(585) 589-9210

(W) Wyoming County Community Action
6470 State Route 20A # 1, Perry, NY 14530
(585) 237-2600

If you don’t see what you’re looking for, refer to the WNY service referral database by dialing 2-1-1
or visiting 211wny.org

Homeless Alliance of Western New York, 960 Main Street, Buffalo, NY 14202
www.wnyhomeless.org

Governmental

  Social Security    (800) 772-1213
  (G) Health Department    (585) 815-7903
  (G) Mental Health    (585) 344-1421
  (G) Child Care Assistance    (585) 344-2580 x6423
  (G) Office For the Aging    (585) 343-1611 x4-2
  (G) Social Services    (585) 344-2580
   
  (O) Health Department    (585) 589-7000, x9-1
  (O) Mental Health Services    (585) 589-7066
  (O) Child & Family Services    (585) 589-7000
  (O) Office for the Aging    (585) 589-3191
  (O) Social Services    (585) 589-7000
   
  (W) Public Health Department    (585) 786-8890
  (W) Single Point of Access    (585) 786-8871
  (W) Clarity Wellness Community
  Mental Health 
  (585) 786-0190
  (W) Child Support Collection   (888) 208-4485
  (W) Office for the Aging    (585) 786-8833
  (W) Social Services    (585) 786-8900



 Community Resources

  Planned Parenthood CNY & WNY   (585) 344-0516
  Independent Living Genesee Region   (585) 815-8501
    •  (ILGR) Personal Care Aides     ext: 402
    •  (ILGR) Medicaid Application Assistance     ext: 409
  (GO) Care + Crisis Helpline   (585) 283-5200
  (GO) Ministry of Concern   (585) 589-9210
  (GOW) Catholic Charities   (585) 343-0614
  (G) Community Action (CAOGINC)   (585) 343-7798
  (G) United Way Genesee County   (585) 343-8141
  (G) Salvation Army   (585) 343-6284
  (G) YWCA   (585) 343-5808
   
  (O) United Way   (585) 283-4224
  (O) Community Action (CAOGINC)   (585) 589-5605
  (O) Planned Parenthood   (585) 589-5681
   
  (W) Wyoming County Community Action   (585) 237-2600

Affordable Housing

  (GW) Genesee Valley Rural Preservation Council, Inc.   (585)658-4860
  (G) Depaul Properties   (585) 777-3552
  (G) Batavia Housing Authority   (585) 344-1888
  (G) Pathstone Corporation   (585) 343-3861
  (GW) Habitat for Humanity   (585) 345-1656
   
  (O) Pathstone Section 8 Housing   (585) 283-4490
   
  (W) Wyoming County Community Action   (585) 237-2600

 

Substance Abuse

  (G) GCASA – Batavia Clinic   (585) 343-1124
  (G) GCASA - Peer Recovery   (585) 815-1800
  (G) Horizon Batavia Recovery Center   (585) 815-0247
  (G) Hope Haven – UMMC   (585) 723-7366
   
  (O) GCASA - Albion Clinic   (585) 589-0055
   
  (W) Spectrum Chemical Dependency   (585) 786-0220
  (W) Partners For Prevention   (585) 786-8970

 

Domestic Violence

  NYS Domestic Violence Hotline   (800) 942-6906
  RESTORE Sexual Assault Services   (800) 527-1757
  (G) YWCA DV Hotline   (585) 343-7513
  (G) Catholic Charities   (585) 343-0614
   
  (O) Pathstone DV   (585) 589-8733
  (O) Pathstone-Orleans County DV Hotline   (866) 314-7283
  (O) DSS DV Unit (non-residential)   (585) 589-3159

 

Health Clinics

 Lake Plains Community Care Network  (585) 345-6110
 NYSOH Health Insurance Navigation  (585) 343-5450
 Planned Parenthood CNY & WNY  (585) 344-0516
 (G) Health Department  (585) 344-2580  x5555
 (G) Planned Parenthood  (585) 344-0516
 (G) Jerome Center/Urgent Care - UMMC  (585) 815-6715
 (G) Leroy Urgent Care — UMMC  (585) 768-4220
   
 (O) Health Department  (585) 589-3278
 (O) Orleans Community Health Center  (585) 589-2273
 (O) Oak Orchard Health  (585) 589-5613
   
 (W) Public Health Department  (585) 786-8890
 (W) HIV/AIDS testing clinic  (585) 786-8890
 (W) Wyoming Urgent Care  (585) 786-0101
 (W) Oak Orchard Health  (585) 228-1195

Mental Health

 Depaul: Supported Housing Assistance  (585) 344-3727
 Depaul: Treatment Apartment  (585) 344-0198
 (GO) Care + Crisis Helpline  (585) 283-5200
 (G) Mental Health Services  (585) 344-1421
 (G) Warm Line/ Peer to Peer  (585) 813-0072
 (G) Mental Health Association  (585) 344-2611
   
 (O) Mental Health Services  (585) 589-7066
 (O) Mental Health Association  (585) 589-1158
   
 (W) ARA Mental Health Clinic  (585) 786-0190
 (W) Spectrum Counseling Center  (585) 786-0220
 (W) Peers Helping Peers  (585) 786-0080

Veterans

 VA Regional Office (Benefits)  (800) 827-1000
 Veteran’s One-Stop-Center  (585) 300-4604
 VA Medical Center  (585) 297-1000
 Rochester VA Outpatient Clinic  (585) 463-2600
 (G) Veteran Services  (585) 815-7905
 (G) Veterans Support Network  (585) 302-0825
 (G) Eagle Star (VA Transitional Housing)  (585) 418-5002
 (G) NY State Veterans Home  (585) 345-5000
   
 (O) Veteran Services  (585) 589-3218
   
 (W) Veteran Services  (585) 786-8860

Emergency Assistance

 Police/Fire/Ambulance  911
 Services Referral  211
 (GO) Care + Crisis Helpline  (585) 283-5200
 or text 741741
 (G) Salvation Army/ Winter Shelter (men)  (585) 343-6284
   
 (W) Wyoming County Community Action  (585) 237-2600

Utilities and Basic Needs

 NYS Public Service (shut-off hotline)  1 (800) 342-3377
 National Grid  1 (800) 322-3223
 Emergency Broadband  833-511-0311
 (G) Food Stamps  (585) 344-2587  x6792
 (G) HEAP  (585) 344-2580  x6524
 (G) Medicaid  (585) 344-2587  x6792
 (G) WIC Program  (585) 344-2203
 (G) Child Health Plus  (585) 344-2580
 (G) Community Action  (585) 343-7798
   
 (O) HEAP  (585) 589-3182
 (O) Food Stamps  (585) 589-7000 x4-1
 (O) Ministry of Concern  (585) 589-9210
 (O) Community Action  (585) 589-5605
 (O) WIC Program  (585) 589-4139
   
 (W) HEAP  (585) 786-8900 x1
 (W) Wyoming County Community Action  (585) 237-2600
 (W) Catholic Charities  (585) 786-3440
 (W) Food Stamps  (585) 786-8900 x1
 (W) WIC Program  (585) 243-7530

Legal Services

 Neighborhood Legal Services  (585) 343-5450
 Prisoners Legal Services  (716) 854-1007
 (G) Legal Services: Office for the Aging  (585) 343-1611
 (G) NYSOH Insurance Navigation  (585) 343-5450
   
 (O) Legal Services: Office for the Aging  (585) 589-3191
   
 (W) Legal Services: Office for the Aging  (585) 786-8833
 (W) Attica Legal Aide Bureau  (585) 786-8450

 Food and Clothing

 (GO) Ministry of Concern  (585) 589-9210
 (G) Care-A-Van Ministries  (585) 343-0328
 (G) City Church  (585) 343-6895
 The Little Food Pantry 180 Washington St, Batavia
 Blessing Box (St. .James Episcopal) 405 E. Main St, Batavia
 (G) Salvation Army  (585) 343-6284
 (G) YWCA My Sister’s Closet  (585) 343-5808
 (G) Community Action  (585) 343-7798
   
 (O) E. Orleans Community Center  (585) 638-6395
 (O) Community Action  (585) 589-5605
 (O) Calvary Tabernacle Assembly of God  (585) 798-3738
 (O) Community Action  (585) 589-5605
   
 (W) Caring About Perry  (585) 237-5924
 (W) St. Michael (1st Sat. of the month)  (585) 786-2400
 (W) Cornerstone/Angel Action  (585) 237-2600  x211
 (W) Warsaw Food Pantry  (585) 786-3868

Employment and Training

 NYS Department of Labor  (585) 786-3145
 Pathstone Farm Workers Program  (585) 589-7027
 (G) Genesee County Career Center  (585) 344-2042
 (G) ACE Restoration Society  (585) 343-9162
   
 (O) NYS DOL: Employment Services  (585) 589-5335
 (O) Orleans County Career Center  (585) 589-2772
 (O) Community Action  (585) 589-1430
   
 (W) Wyoming County Community Action  (585) 237-2600
 (W) Wyoming County Business Center  (585) 786-3764

Soup Kitchen Hours

 (G) Our Lady’s of Mercy LeRoy
 Community Kitchen Dinner
 2nd and 4th Tuesdays of the month
 4:30 - 5:45 pm
 (G) Lidia’s Kitchen First Baptist  Monday — Friday 11 am-1 pm
 (O) Christ Episcopal Community Kitchen Dinner  Fridays 4:30 - 6 pm
 (O) St. Paul’s Loaf & Ladle Community Kitchen  Lunch 12 pm - 2 pm
 (O) Maudie Mae’s Community Kitchen  Lunch Monday – Friday 11:30 am - 12:30 pm
 ($2 suggested donation)
 (W) St. Michael’s Dinner  First Wednesday of each month 5 - 6 pm